Frequently Asked Questions

We offer paper boxes and custom packaging, commercial printing (brochures, catalogs, labels, business cards), packaging tape (including custom printed tape), digital printing for short runs, and bulk/wholesale orders with competitive pricing.

Yes. We offer custom printed packaging tape for branding and secure sealing. Contact us with your logo, design requirements, and quantity for a quote.

We use various materials including kraft paper, corrugated board, duplex board, and specialty papers. The choice depends on your product requirements, budget, and sustainability preferences. We can recommend the best option for your needs.

We primarily work with customer-provided artwork. If you need design assistance, we can discuss options. Please provide print-ready files (PDF, AI, etc.) where possible for best results.

Fill out our contact form with your requirements (product type, quantity, dimensions, materials), or call us at +91 98219 85756 or email [email protected]. We typically respond within 24 hours with a detailed quotation.

Minimum order quantities vary by product. For paper boxes and custom packaging, we can often accommodate smaller runs. Bulk orders receive better pricing. Contact us with your requirements for a specific quote.

Standard printing jobs typically take 5–10 business days. Custom packaging may take 10–21 business days or more depending on complexity. Bulk orders may require additional production time. Estimated timelines are communicated at order confirmation.

Orders can be cancelled before production begins for a full refund (minus any non-refundable costs). Once production has started, cancellation may not be possible. Custom orders with approved designs are generally non-cancellable. See our Refund Policy for full details.

Yes. We ship to all states in India. Delivery time depends on your location. We provide tracking for orders. See our Shipping Policy for details.

Shipping charges depend on order weight, dimensions, and destination. The exact amount is communicated before order confirmation. For orders above a certain value, we may offer free or subsidized shipping. See our Shipping Policy for details.

We accept bank transfer, UPI, cheques, and other standard payment methods. Payment terms are typically discussed at the time of order confirmation. See our Terms & Conditions and Refund Policy for full details.

Our registered office and manufacturing facility is at C 385, First Floor, Sector 10, Gautam Buddha Nagar, Noida, Uttar Pradesh, India - 201301. We deliver across India.

Yes. DDPRINT N PACKAGING PRIVATE LIMITED is a registered Private Limited Company (CIN: U22219UP2022PTC169147) with the Registrar of Companies, Kanpur. We have been in business since 2012.

Monday – Friday: 9:00 AM – 6:00 PM. Saturday: 9:00 AM – 2:00 PM. Sunday: Closed. You can also email us anytime at [email protected].